South Shore Medical Center (SSMC), founded in 1962, is an independently owned, not-for-profit multi-specialty practice with over 80 providers providing services in multiple locations south of Boston. Two of those facilities were consolidated into a new 84,000 SF ambulatory care building which is now the anchor of a planned medical campus called ‘Longwater Place’ in Norwell, MA
This free-standing building consists of two occupied clinical floors and a penthouse that contains the main mechanical room, facility storage, and IT storage. The two largest departments, Family Medicine and Internal Medicine, are located on the second floor; while Pediatric Medicine and Specialty Medicine anchor the first floor. There are two primary entrances to the building, which separate the pediatric and adult patients, and a central atrium that spans the length of the building and connects these two entrances, providing a clear circulation route for patient flow. A curved monumental stair is the focal point of the central atrium and the central check-in desk, which is located at the base of the monumental stair, is clearly visible from both entrances.
In addition to Pediatrics and Specialties, the other departments located on the first floor – radiology, testing, blood draw, community education, and a full service café – are services utilized by patients from all the clinics and all are easily accessible from the central atrium. The clinical lab – which includes chemistry, urinalysis, hematology, BAC-T, and a large processing area – provides all lab work for the building and supports other clinics in the region.
The second floor is organized so that Wellness & Behavioral Health is between Family Med and Internal Med, with a common corridor connecting all three, since these providers primarily see the IM and FM patient populations. Furthermore, the location of Wellness/ BH is perfectly situated to be a possible swing space for IM or FM on busy days, since all adult exam rooms are standardized. Corporate and Clinical Administration is also on the second floor, adjacent to FM. Currently there is enough room for administration, but the intention is that this space will provide flexibility and future expansion options for FM or the ability to add a new clinical service area.
Staff Support and conference areas are on the second floor between IM and Administration. Staff amenities include an outdoor terrace, staff kitchen, and private phone rooms which are all accessible from the staff lounge, as well as private shower and toilet facilities.
The Conference Center, which is across from the staff lounge, is a large room with an operable wall that divides it into two rooms and a break-out area adjacent to the rooms. The intent is not only for staff to utilize the space, but also for patient education and meetings. Other patient education rooms and group rooms are located in Wellness/ BH and on level one adjacent to the adult entrance.
This space has received the prestigious Sustainability Award for Green Construction from the Massachusetts Association of General Contractors!